Sunday, August 23, 2009

Medical Answering Services in New York, NY

Medical Answering Services by Answer Customer

We realize the importance of responding to your patient’s calls promptly, accurately and courteously. Whether you are a Doctor, Dentist, Medical or Dental Center, 1-800 We Answer Medical Answering Service can support and or extend your incoming call services. Working with us, you will never miss an important call and will remain responsive to your patients.

1-800 We Answer Medical Answering Service also provides appointment setting and confirmation, consult hold, and lab result protocol. Database management is included for emergency protocol and on-call scheduling. We offer our clients customer service backed Medical Answering Service. Plus we provide you with the right blend of the latest technology and well-trained operators to cover all of your medical answering service needs.

We take our role of extending your contact services after hours or while you are away as seriously as you do, and clearly understand the vital need to continue to provide your patients with a caring and clear voice when they call and you can’t be there to answer.

At 1-800 We Answer Medical Answering Service we do not outsource. All of our live agents are based in the US and can accurately answer all your important incoming calls when you cannot.

We provide a variety of flexible cost-saving service options that suit your needs; on an as-needed basis or a monthly basis.


How our Medical Answering Company succeeds, when other companies fail…

* We dispatch emergency call properly and accurately
* We follow your exact screening instructions and how you want your calls relayed
* Provide HIPAA compliant telephone operators
* We do not outsource; our employees and answering service center are based in the US
* We provide caring, clear-speaking and intelligent medical answering agents
* We actually have a Customer Service department that’s there to help you
* We publish our rates and spell-out the details so there’s no surprise charges
* After our operators take emergency calls, a manager checks each call manually to confirm its importance and validity
* We provide you with a free front-end voicemail system to screen your calls which allows non-urgent callers to leave a voicemail while urgent or emergency callers are put through to live operators. This service allows you to keep calls to a minimum and are then only charged for the calls handled by a live operator.
* We are a 40-year-old successful business that has the technology, know-how and personnel to support your needs.

How our Medical Answering Service division will help you succeed…

* By improving your interoffice efficiency; you won’t miss a call, you’re covered!
* By offering you smart choices; Live Operators who answer in your company name
* By offering you a variety message delivery options; via cell, pda, e-mail, paging, fax or voicemail and our live operators can transfer a call to a specific voicemail box.
* Flexible billing options; suited to your actual medical answering service needs
* We have an experienced staff that is skilled in their individual areas of expertise; they are there to help you succeed.

To look for more medical answering services, click on any of these links:

Medical Answering Services in Colorado
Medical Answering Services in North Carolina

1-800 We Answer
545 8th Avenue, Rm. 401
New York, NY 10018
Tel.- 800-932-6793
Fax- 212-714-1453

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