Top Five Advantages to Ordering a Medical Answering Service

Are you a doctor contemplating ordering a medical answering service? What are the advantages of a doctor answering service? How can it help you to improve business and to become a better doctor overall? Consider the top five advantages to using a physician answering service.

1. The Personal Touch

There is always something to be said about the personal touch in business. People are far too alienated today not to appreciate some compassion and some empathy when coming from people they do business with. When you order a medical answering service you put your patients on the line with friendly, courteous appointment makers, nurses and office assistants. Your patients will appreciate talking to a human being that represents you far more than an answering machine that (naturally) doesn't care.

2. A Much Better Schedule

Ever had to beg and plead your receptionist to work overtime or a few hours on the weekend? With a doctor answering service this will never be a problem. If necessary, you can have a team of qualified agents on call 24 hours a day, day and night and even every day of the week. Weekends and holidays are not a problem when you work with telecommuting agents, since many are hired exclusively because of their after hours availability. On the other hand, convincing an in-person receptionist to work seven days a week including Christmas Day would more impressive than brain surgery.

3. An Affordable Cost

There's no question that hiring an office full of workers, or even one or two receptionists, can take a huge chunk out of your yearly budget. In this economy it is hard to imagine being so generous with salaries. For a discount on quality services, you could outsource your calls to a physician answering service and pay only a fraction of what it would cost to hire fulltime employees. Best of all you only pay for the live answering service that you use.

4. Qualified Personnel

There are a lot of people who would be willing to work for you but are they really qualified? When you work with a medical call center company you can rest assured the operators are experienced, have gone through HIPAA training and are very experienced in providing prompt, courteous services.

5. Disaster and Emergency Relief

If there is ever an out-of-office or in-office emergency, whatever will your patients do? If you're not well prepared, they could really suffer for your absence. On the other hand, a medical call center can ensure that their calls are heard and recorded immediately.

MedConnectUSA is a leading provider of medical answering services and telemessaging services. MedConnectUSA has been serving the health care industry since 1991. MedConnectUSA handles routine and emergency calls for the medical industry only and all calls are answered by HIPAA trained, US operators.

Article Source: http://EzineArticles.com/?expert=Kurt_Duncan