Latest Innovation : Medical Answering Services

A virtual answering service has incorporated many improved features when compared with the traditional answering services that had many problems inherent in them. An example of the latest service is the Medical-AnsweringServices.com that has state-of-the-art technology and helps the doctor to virtually keep his clinic open round the clock. Its services are easy to use, economical, and efficient. A comparison with the earlier system will prove the point.

While the traditional services had extended hold time, the latest virtual answering service picks up the phone on the first ring, and thus, maximizes efficiency. The earlier system would record messages without enough data, but the new system is able to convey the entire message of the patient in his own words. Moreover, the latest system strengthens the relationship of the patient and the doctor as against the traditional system that left it to others.

The virtual answering service is able to convey the correct contact number to the doctor, whereas the earlier system made plenty of errors in recording the correct numbers. Moreover, the earlier system did not have any HIPAA compliance control. On the other hand, the latest system is hundred percent HIPAA compliant and delivers messages via 128-bit encryption with the provision that no one can access the messages without a password.

The traditional system was not at all cost-effective as it had dubious and complex pricing. It would charge per minute and add the cost of delivering the messages and for holiday work and overages. The latest system has a fixed transparent pricing policy of sixty nine dollars per month and ten dollars extra per doctor. The new system has a pleasant personalized greeting for the caller, whereas the old system had a noisy background and made communication very difficult. The traditional system would either page a doctor who was not on call or a wrong on-call doctor, whereas the latest system works more efficiently by calling the right doctor on call. The latest virtual answering service is easy to use, cost-effective, and comes with a hundred dollar why not guarantee, whereas the earlier system made it difficult for the doctor to give proper after care to the patients.

A virtual answering service essentially concerns outsourcing of the incoming calls and queries of clients to a third party. Know how a physician answering service has benefited the medical practitioners and hospitals.

Source : Power Home Biz