Medical Answering Services in Jackson, MI

Medical Answering Services by Ambs Call Center

Are you looking to reduce costs, offer better customer service to your patients, while at the same time improving your quality of life? If the answer is yes, then Ambs Call Center’s physician’s answering service is the solution that you have been looking for. Our medical answering service is designed to manage urgent calls from patients, physicians and hospitals. Our skilled medical call center agents follow your exact protocol for handling calls.

Ambs Call Center is a complete medical answering service for practices that need accurate and effective physician and patient communication and messaging. We have been providing doctors answering service since 1934 and continually focus on new technology and methods to save you time, money and make your life easier.

Ambs Call Center serves as an extension of your practice by representing you in a professional manner not only to your patients, but to referring physicians as well. We understand that your time is extremely valuable and we will handle patient calls according to your protocol to ensure that you are not awakened with nuisance or non urgent calls. For your convenience, you can also communicate with us via our new email response feature where you can clear calls, update your on-call or get assistance with the press of a button on your Blackberry™ or Smart phone.

We also offer several free tools to help your practice run more efficiently. We offer a secure practice web portal where your staff can track patient call records, consults, appointment calls as well as any other items that you would like to track.

If your practice has rotating on-call, our free web on-call software ensures that we have benefit of the most up to date on-call changes as they occur. This easy to use tool allows you to manage your on-call schedule securely via the Internet. You can easily create or make changes to your coverage schedule with a few clicks of the mouse. Use our web on-call to work smarter, not harder! You will never need to call or fax in changes again. In addition, your staff as well as hospitals and on-call partners can view or print your schedule with a ‘view only’ sign in.

If you would prefer to have urgent patient calls handled by our nurse triage call center, Ambs Call Center provides a “symptom base” nurse triage service. This provides patients with immediate telephone access to nurses who deliver quality medical advice and provide referrals to the appropriate level of care. We will then send the patient reports to your staff for follow up during hours.

Whatever your needs are, Ambs Call Center’s medical answering service and nurse triage service can be customized to your practice’s individual needs and budget.

Ambs Call Center
338 W Franklin St
Jackson, MI 49201, USA

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